CHECK-IN AND CHECK-OUT POLICIES
Check-In: 4:00 PM
Check-Out: 11:00 AM
Early check-in is not guaranteed but may be available for an additional fee. If you arrive before check-in time, you are welcome to leave your luggage with us. Please speak with a team member upon arrival and we'll be happy to assist.Late checkout is subject to availability and may require an additional fee. Guests who remain in their room after 4:00 PM may be charged for an additional night's stay.Guests must be 21 years of age or older to book a stay. A valid government-issued photo ID is required at check-in.
DEPOSITS AND FINAL PAYMENTS
By completing a reservation and accepting these Terms & Conditions, guests agree to all charges incurred during their stay.For any billing disputes or refund requests, please contact the property directly.Reservations made through third-party booking platforms, including but not limited to Airbnb, Booking.com, Expedia, and similar providers, are subject to the payment terms and policies established by those platforms.
CANCELLATIONS
Standard Cancellation Policy
Reservations canceled seven (7) days or more prior to arrival are fully refundable.Reservations canceled within seven (7) days of arrival are non-refundable.Refund requests made after check-in will not be honored. Reducing the length of stay after the cancellation window has passed, or after arrival, does not qualify for a refund.
Advanced Purchase and Non-Refundable Rates
Reservations booked under an Advanced Purchase or Non-Refundable Rate are non-refundable immediately upon booking and cannot be modified or canceled for a refund.
Third-Party Reservations
Reservations booked through third-party travel providers are subject to the cancellation policies of the applicable provider. Please refer to the booking platform for details.
PROMOTIONAL OFFERS
Promotional offers, discounts, and special rates may not be combined with other offers unless expressly stated.Only one promotional offer may be applied per reservation.Promo codes are valid only on eligible Best Available Rate reservations and may be subject to blackout dates and other restrictions.
[ Terms & Conditions ]
[ Privacy Policy ]
Last Updated: 6/26/26
Drift Hotels ("Drift," "we," "our," or "us"), operated by TMC Hospitality, LLC, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our websites, make a reservation, sign up for communications, or otherwise interact with us.
INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing address
- Reservation details
- Communication preferences
- Information submitted through contact forms, newsletter signups, surveys, or guest inquiries
We may also automatically collect certain information when you visit our websites, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Referral sources
- Date and time of visits
- Website interactions and usage information
HOW WE USE INFORMATION
We may use information we collect to:
- Process reservations and transactions
- Provide customer support
- Respond to inquiries and requests
- Communicate regarding bookings and stays
- Send marketing communications and special offers
- Improve our websites, services, and guest experiences
Measure website performance and effectiveness
- Maintain website security and prevent fraud
- Comply with legal obligations
COOKIES AND SIMILAR TECHNOLOGIES
Our websites use cookies, pixels, tags, and similar technologies to operate, improve, and analyze our services.We use the following categories of cookies:
Strictly Necessary Cookies
Required for website functionality, security, and booking processes.
Functional Cookies
Allow websites to remember preferences and improve functionality.Analytics CookiesHelp us understand how visitors interact with our websites and improve performance.
Advertising and Marketing Cookies
Support marketing efforts, advertising measurement, and audience development.Visitors may accept, reject, or manage cookie preferences through our cookie consent tools. Certain website functionality may be limited if cookies are disabled.
ANALYTICS AND THIRD-PARTY SERVICES
We use third-party providers to support website functionality, reservations, marketing, analytics, and communications.These providers may include:Google AnalyticsGoogle Tag ManagerReservation and booking platformsPayment processorsEmail marketing providersCustomer communication platformsGoogle Analytics helps us understand how visitors use our websites and may collect information including IP address, browser information, device information, pages viewed, and interactions with our websites.For additional information regarding Google's privacy practices, please visit Google's Privacy Policy.
HOW WE SHARE INFORMATION
We may share information with:
- Service providers that support our operations
- Reservation and booking partners
- Payment processing providers
- Marketing and advertising partners
- Analytics providers
- Professional advisors
- Government authorities when required by law
We do not sell personal information in exchange for money.
DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.Retention periods vary depending on the type of information and applicable legal requirements.
CALIFORNIA PRIVACY RIGHTS
California residents may have the right to:
- Know what personal information we collect, use, disclose, and share
- Request access to personal information
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to certain exceptions
- Opt out of the sale or sharing of personal information for cross-context behavioral advertising
- Not be discriminated against for exercising privacy rights
To exercise these rights, please contact us using the information provided below.
DO NOT SELL OR SHARE MY PERSONAL INFORMATION
Certain uses of cookies, analytics tools, and advertising technologies may be considered "sharing" under California law.California residents may opt out of such activities by adjusting cookie preferences through our website or by contacting us using the information below.
SECURITY
We implement commercially reasonable safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
THIRD-PARTY LINKS
Our websites may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage visitors to review the privacy policies of any third-party sites they visit.
CHILDREN'S PRIVACY
Our websites and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.If we become aware that personal information has been collected from a child under 13, we will take appropriate steps to delete such information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
CONTACT US
If you have questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact:
TMC Hospitality, LLC
Email: info@tmch.co
Mailing Address: 15615 Alton Pkwy Ste 450
Irvine, CA 92618
Drift Hotels ("Drift," "we," "our," or "us"), operated by TMC Hospitality, LLC, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our websites, make a reservation, sign up for communications, or otherwise interact with us.
INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing address
- Reservation details
- Communication preferences
- Information submitted through contact forms, newsletter signups, surveys, or guest inquiries
We may also automatically collect certain information when you visit our websites, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Referral sources
- Date and time of visits
- Website interactions and usage information
HOW WE USE INFORMATION
We may use information we collect to:
- Process reservations and transactions
- Provide customer support
- Respond to inquiries and requests
- Communicate regarding bookings and stays
- Send marketing communications and special offers
- Improve our websites, services, and guest experiences
Measure website performance and effectiveness
- Maintain website security and prevent fraud
- Comply with legal obligations
COOKIES AND SIMILAR TECHNOLOGIES
Our websites use cookies, pixels, tags, and similar technologies to operate, improve, and analyze our services.We use the following categories of cookies:
Strictly Necessary Cookies
Required for website functionality, security, and booking processes.
Functional Cookies
Allow websites to remember preferences and improve functionality.Analytics CookiesHelp us understand how visitors interact with our websites and improve performance.
Advertising and Marketing Cookies
Support marketing efforts, advertising measurement, and audience development.Visitors may accept, reject, or manage cookie preferences through our cookie consent tools. Certain website functionality may be limited if cookies are disabled.
ANALYTICS AND THIRD-PARTY SERVICES
We use third-party providers to support website functionality, reservations, marketing, analytics, and communications.These providers may include:Google AnalyticsGoogle Tag ManagerReservation and booking platformsPayment processorsEmail marketing providersCustomer communication platformsGoogle Analytics helps us understand how visitors use our websites and may collect information including IP address, browser information, device information, pages viewed, and interactions with our websites.For additional information regarding Google's privacy practices, please visit Google's Privacy Policy.
HOW WE SHARE INFORMATION
We may share information with:
- Service providers that support our operations
- Reservation and booking partners
- Payment processing providers
- Marketing and advertising partners
- Analytics providers
- Professional advisors
- Government authorities when required by law
We do not sell personal information in exchange for money.
DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.Retention periods vary depending on the type of information and applicable legal requirements.
CALIFORNIA PRIVACY RIGHTS
California residents may have the right to:
- Know what personal information we collect, use, disclose, and share
- Request access to personal information
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to certain exceptions
- Opt out of the sale or sharing of personal information for cross-context behavioral advertising
- Not be discriminated against for exercising privacy rights
To exercise these rights, please contact us using the information provided below.
DO NOT SELL OR SHARE MY PERSONAL INFORMATION
Certain uses of cookies, analytics tools, and advertising technologies may be considered "sharing" under California law.California residents may opt out of such activities by adjusting cookie preferences through our website or by contacting us using the information below.
SECURITY
We implement commercially reasonable safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
THIRD-PARTY LINKS
Our websites may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage visitors to review the privacy policies of any third-party sites they visit.
CHILDREN'S PRIVACY
Our websites and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.If we become aware that personal information has been collected from a child under 13, we will take appropriate steps to delete such information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
CONTACT US
If you have questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact:
TMC Hospitality, LLC
Email: info@tmch.co
Mailing Address: 15615 Alton Pkwy Ste 450
Irvine, CA 92618